Privacy Policy

Last Updated: June 2026

Hoarding Cleaning Ottawa is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you voluntarily provide through our contact forms, including:

Full name
Phone number
Email address
City or area
Type of service needed
Details about your situation (optional)

2. How We Use Your Information

We use the information you provide solely to:

Respond to your inquiry and provide a free, confidential assessment
Communicate with you about our services
Schedule and deliver the services you request
Improve our website and service offerings

We never sell, rent, or share your personal information with third parties for marketing purposes.

3. Contact Form Submissions

When you submit a contact form, your information is transmitted securely and stored in our system. Only authorized team members have access to form submissions. We retain form submissions for as long as needed to provide services and maintain business records.

4. Cookies

Our website may use essential cookies necessary for site functionality. We do not use tracking cookies for advertising or profiling purposes. You can disable cookies in your browser settings, though this may affect site functionality.

5. Analytics

We may use basic analytics to understand website traffic and improve our services. This data is anonymized and does not identify individual visitors.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form data is retained for business record-keeping purposes.

7. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for us to contact you at any time

To exercise these rights, contact us at (613) 212-9006.

8. Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is 100% secure. We cannot guarantee the absolute security of data transmitted through our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

For questions about this Privacy Policy or our data practices:

Hoarding Cleaning Ottawa
Phone: (613) 212-9006
Service Area: Ottawa, Kanata, Orleans, Barrhaven, Nepean, Gloucester & Gatineau